FAQs


How do I place my order?

Orders can be placed online through the products page. Multiple orders should be placed individually.

What's the best way to choose my pieces?

The best way is simply to choose the ones that you love. Lots of colour is always the best approach.

What's the difference between Framed and Poster?

You can choose a poster print to DIY your own frame or we will custom frame the artwork for you and deliver it to your door ready to hang.

What's the difference between Digital and ArtRooms Box?

For our ArtRooms Posters, we offer the option of digital or ArtRooms box. This refers to the method in which you deliver your child's artwork to us. We can send out a special box to you to send back your child's artwork, or else you can scan/photograph the artwork yourself and email them to us digitally!

Can I use a photo or 3D piece in my collage?

Yes, just include the photograph in the box or email a digital copy to karen@artrooms.com.au 3D images can also be used. Simply take a photo of the 3D piece and email it to us.

Can I use my child's name in my collage?

We can personalise your collage and identify the artist by placing their name in the bottom right-hand corner of the print.

Who arranges my collage layout?

We have a professional team of graphic designers who understand colour and composition, guaranteeing a great design.

Am I able to change the layout?

Yes! Of course. We will email you a draft of your collage for you to make some tweaks if you like.

Who does the framing?

Our framing is done by a Melbourne based family company who have been doing it for over 40 years. Lucky us!

Can I buy a piece larger than 60?

Yes, 88 is our grand master with 8 images across and 11 down. Please email karen@artrooms.com.au if you would like to order an 88 piece artwork!

How will my final piece be delivered?

We use a few different companies depending on where you are. Most commonly we will deliver with Aus Post or Couriers Please along with personal deliveries as well. We will always keep you in the loop and advise of delivery method.

When can I expect to receive my framed collage?

The process is thorough and considered and we do not rush your piece. Please allow a minimum of 3 weeks. If you require your artwork by a specific date please advise when ordering or email karen@artrooms.com.au to organise this for you.